Mobile Alerts Policy
Last Updated: May 28, 2024
The mobile messaging alerts service allows customers to receive promotional updates and notifications directly on their mobile devices. By submitting a mobile phone number to enroll in the alerts service, participants confirm that they are at least sixteen years old and that they agree to the terms governing participation in the program. These conditions may be updated periodically, and continued participation indicates acceptance of any revised terms. Individuals who do not wish to agree to these conditions should avoid enrolling in the service or may follow the available opt-out instructions if they have already subscribed.
Subscribing to the alerts program means that the participant agrees to receive recurring promotional text messages delivered through an automated messaging system. These messages may contain notifications about upcoming events, promotional campaigns, sales announcements, discounts, special offers, and information about newly released products. The messaging program is intended to provide convenient access to updates that may be relevant to subscribers. The timing and frequency of these messages may vary depending on marketing activities or seasonal promotions.
Customers can subscribe to receive these mobile notifications by entering their mobile phone number through the designated enrollment process. Completing the sign-up process indicates that the user has voluntarily requested to receive text communications related to promotions and updates. Participation in the messaging program is completely optional. Choosing not to subscribe does not affect the ability to browse the website, make purchases, or access other available services.
The messaging program operates alongside the platform’s broader privacy practices. Personal information collected for the purpose of sending mobile alerts is handled in accordance with the applicable privacy policy. That policy describes how personal information may be collected, used, stored, and protected when individuals interact with the website or its related services, including when they enroll in communication programs such as mobile alerts.
Participants are free to discontinue the messaging service at any time. One way to stop receiving future messages is by replying with the word “STOP” to the designated short code used for the program. Once the request is received, the system will begin the process of removing the subscriber’s phone number from the alerts list. Because the request must be processed within the system, it may take several business days before the removal is fully completed. During this period, some messages may still be delivered while the cancellation request is being processed.
Although there is no direct cost for joining the messaging alerts program, standard message and data rates may apply depending on the participant’s mobile service plan. Wireless carriers may charge fees for incoming text messages or data usage. Because these charges are determined by the individual mobile service provider and the specific plan associated with the device, participants are encouraged to review their wireless service agreement to understand any potential fees that could apply.
The availability of the messaging service may depend on the compatibility of the user’s mobile device and wireless carrier. Not every mobile network or device may support participation in the alerts program. Message delivery capabilities can vary depending on device settings, carrier technology, and messaging features. Users may wish to consult the instructions provided with their device to confirm how text messaging functions operate. The program operator may update the list of compatible carriers from time to time and reserves the right to modify supported networks when necessary.
All communications, promotional materials, and other information delivered through the messaging program remain the property of the service provider or its associated partners. These materials are protected under applicable intellectual property laws, including copyright and trademark regulations. Participants are granted a limited, non-exclusive, and revocable permission to view and use the content delivered through the messaging program solely for personal, non-commercial purposes. The materials provided through the service may not be reproduced, modified, distributed, publicly displayed, transferred, or used to create derivative works unless specific authorization has been granted.
The messaging alerts service is provided on an “as available” basis. No guarantees are made regarding uninterrupted access, compatibility with every mobile device, or the successful delivery of every message. Technical factors outside the control of the service provider, such as network interruptions, device malfunctions, software issues, or communication delays, may affect the delivery or accuracy of text messages. The operator of the program does not assume responsibility for issues related to unavailable network connections, delayed transmissions, incomplete communications, or other technical disruptions that may occur while using the service.
Participants who need additional information about the messaging program can request assistance by replying with the word “HELP” to the designated program short code. This command will provide guidance about the service and available support options. The help feature is intended to provide subscribers with instructions about managing their participation, understanding the program’s functions, and resolving basic questions related to mobile alerts.